> For the complete documentation index, see [llms.txt](https://help.slidespilot.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.slidespilot.com/slidespilot-help-center-id/umum/hubungi-kami.md).

# Hubungi Kami

Jika Anda memiliki pertanyaan tentang SlidesPilot, kemungkinan besar Anda akan menemukan jawaban untuk sebagian besar di pusat bantuan ini. Mencari solusi di sini seringkali jauh lebih cepat daripada menghubungi kami.

* Untuk mengelola atau membatalkan langganan Anda, silakan kunjungi [halaman Kelola Langganan](/slidespilot-help-center-id/paket-dan-penagihan/kelola-langganan.md).
* Silakan kunjungi [halaman Kebijakan Pengembalian](/slidespilot-help-center-id/paket-dan-penagihan/kebijakan-pengembalian-dana.md) untuk informasi tentang meminta pengembalian dana sebelum menghubungi kami.

### Hubungi Kami untuk Bantuan

Jika Anda membutuhkan bantuan tambahan, Anda dapat menghubungi kami di <help@slidespilot.com>.

Karena tingginya volume permintaan dan perbedaan zona waktu, waktu respons kami mungkin 2-3 hari kerja.

{% hint style="warning" %}
Sebelum menghubungi kami, harap pastikan Anda menggunakan alamat email yang sama dengan yang Anda daftarkan di SlidesPilot, atau beri tahu kami alamat email mana yang Anda gunakan di SlidesPilot.&#x20;

**Harap verifikasi alamat email Anda sebelum menghubungi kami.**
{% endhint %}

### Mencari Kesempatan Kolaborasi

Kami menyambut koneksi yang bermakna dan peluang kolaborasi. Jika Anda ingin berbicara, Anda dapat terhubung dengan kami melalui [LinkedIn](https://www.linkedin.com/company/slidespilot/) dan [X](https://x.com/stephen_huang).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.slidespilot.com/slidespilot-help-center-id/umum/hubungi-kami.md?ask=<question>&goal=<user_goal>
```

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`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
