# Manage Subscription

### Manage your subscription in SlidesPilot

Once you have subscribed to any paid plan in SlidesPilot, you can manage or cancel your subscription by following these steps:

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#### Step 1 - Log into SlidesPilot

<figure><img src="/files/irrrrh2qtgv8PvvJQzVI" alt=""><figcaption></figcaption></figure>

Logging into SlidesPilot is simple. Choose either your Google Account or Apple Account for one-click login (new users will be automatically signed up). This helps you save your work. Alternatively, you can use an email address—we'll send you a verification code that you can enter on our login page to access your account.
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#### Step 2 – View your plans and subscription

<figure><img src="/files/NnoGYdMagnQcIjuHLZXm" alt=""><figcaption></figcaption></figure>

Once you are logged in, you will be in your Workspace. On the left is a sidebar where you can navigate. Click on the "View Plans" to open the Plans and Billing page.

Scroll down to find the Billing section, where you'll see **Manage my subscription**: This is your primary hub for all subscription-related changes. Use this link to access your personal billing portal in Stripe, where you can upgrade or downgrade your plan, update your payment method, view and download past invoices, or cancel your subscription.
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#### Step 3 - Manage or Cancel your subscription

<figure><img src="/files/6K6ESnGxZMQJttV24bqa" alt=""><figcaption></figcaption></figure>

Now you will be directed to Stripe, which is the payment gateway we are using. Here will gives you a complete overview of your active plan and provides options for making changes.

* **Plan Details**: You can see your current subscription plan (e.g., Plus) and the date it is set to automatically renew.
* **Update Subscription**: Use this button if you'd like to change your plan, such as upgrading to a different tier to access more features.
* **Unsubscribe**: To cancel your subscription, you can click the **Unsubscribe** button. This will stop your plan from automatically renewing at the end of your current billing cycle.
  {% endstep %}
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### Download Your Receipts/Invoices

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Step 1 — Find your billing records

<figure><img src="/files/HxC0nMQhEg5HcziBexI6" alt=""><figcaption></figcaption></figure>

After following the steps above and accessing Stripe, scroll down to view a list of all your payment records. Click on any payment record to open a new window.
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{% step %}
Step 2 — Download your invoices

<figure><img src="/files/IlJbbVxYfzadrtPHzOVG" alt=""><figcaption></figcaption></figure>

In this new window, you'll see options to download your receipt for that specific payment as a PDF.
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### Frequently Asked Questions

<details>

<summary>Why was I charged?</summary>

As clearly stated on our pricing page, we offer a subscription service. Your subscription automatically renews and charges you each period (monthly or yearly) until you cancel it. You can cancel now by following these instructions to prevent future charges.

</details>

<details>

<summary>Why don't I see any subscriptions in my account even though I was charged?</summary>

This typically happens when you have multiple SlidesPilot accounts. You may have logged in with a different account than the one with an active subscription. Try signing in with another Google account, check if you previously used Apple login, or contact us for help identifying which account has the subscription.

</details>

<details>

<summary>When will I get my refund after I have canceled my subscription?</summary>

Refunds are not processed automatically. Please refer to our [Refund Policy](/plans-and-billing/refund-policy.md) for detailed information.

</details>

<details>

<summary>What is the refund policy?</summary>

For complete details about our refund process and eligibility requirements, please visit our [Refund Policy](/plans-and-billing/refund-policy.md).

</details>


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